Audit Skills Training
Entertaining in-house audit skills training programs
This customized two-day program is designed to help
auditors effectively gather information and create
consistency among multiple locations.
Client Testimonal
I'm hooked! Speaking as a fortune 300 internal audit department, I believe that everyone in the Internal Audit profession should attend Garrison's Audit Skills training, which is hands down the best internal audit skillsets training I’ve ever been part of. The insights Garrison offered, together with the energy and conviction, with which he conveyed them, was evident in the improvement shown by my internal audit team. Internal Audit - Praxair Inc.
Our audit skills training customization process
Inquire about program details, pricing and availability
Key Objectives for audit skills training programs
- Improve the overall audit process
- Create a customized questioning system that invokes
honest responses
- Enhance communication structure and flow
- Improve behavior patterns and body language awareness
- Implement
change management techniques that create
a consistent approach for multiple locations
- Build “results producing” relationships
- Improve clarity and reception of key ideas
- Develop awareness and acceptance among those being
audited
Suggested agenda
for audit skills training program
- Communicating change
- The truth about team building: Myths and motivators
- Creating a plan for success: What the most successful
do differently
- The flywheel effect: Making change work
- How to be right without making others wrong
- How to create consistency without robbing people of
their uniqueness
- Listening like a leader: The truth about trust
- Everything you ever wanted to know about effective
questioning techniques but were afraid to ask
- How to
create the defined outcomes you want your
questions to deliver
- Creating questions that identify needs without
bruising egos
- The five best questions in the world
- How to customize the best questions for your audit
process
- Open and closed ended questions and how to use
them
- How to identify issues that are not being discussed
- How to detect the reoccurring patterns of dishonest
answers
- The truth about dishonesty
- The three reasons people don’t tell the truth
- Job protection vs. action
- Creating an open environment for telling the truth
- Focusing on what’s important: picking your
battles
- How to hold people accountable without embarrassing
them
- How to be firm and respectful
- Face-to-Face Communications
- Being prepared for the audit
- Organized information gathering techniques
- Effective processes: ask, listen, agree and recommend
- How to avoid an argument
- How to get people to agree with you
- How to build rapport quickly: Relationship management
- Body language and eye contact: Yours and theirs
- Voice tone and sincerity
Presenting your ideas
Overcoming objections
- Managing expectations and emotions
- Developing the most common objections in advance
- Isolating objections and handling them one at a
time
- Understanding the difference between objections
and conditions
- Why objections indicate interest
- How to treat objections as a request for more information
- Handling objections without being defensive
Structuring and delivering your solutions
- Using the flywheel effect: Proving change works
- Creating awareness
- How to make their ideas part of the solution
- Outlining the benefits of a consistent approach
- How to guide people from resistance to acceptance
- How to clearly explain the value of your solutions
Inquire about program details, pricing and availability
Please contact Wynn Solutions to discuss your training needs.
Due to our partnerships with some of the nations best speakers, trainers and
leading authorities, we are able to offer your company a large variety of the
highest quality training solutions. Phone: 888.833.2902 or use our form and someone will get back to you shortly.
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