Negotiation Skills Training
Entertaining Business Training Programs

Beginning with the end in mind: Win-win negotiations

• The Art of Negotiation: Gaining agreement
• Advanced Negotiation Strategies
  Managing Expectations and Emotions

The seven characteristics of top negotiators

1. They are confident
   They see themselves as capable of getting the job done.
2. They are courageous
   They work to confront the fear that holds most salespeople back.
3. They are committed
   They believe in their companies, their products and services, and their customers.
4. They are professional
   They see themselves as a consultant, not salesperson.
5. They are prepared
   They research and review every detail before each sales call.
6. They are continuous learners
   They read, listen to tapes and take additional training.
7. They are responsible
   They see themselves as the president of their own professional sales company.