 Sales Training
Entertaining Business Training
Programs with Research Results
from Top Producers
Who you hire and how you train, coach and retain them ultimately determines your success.
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THE TRUTH ABOUT SALES SUCCESS
At
Wynn Solutions, we are experts at making information
entertaining, memorable and easy to understand.
Studies show that people implement what they enjoy
learning, what makes them laugh and what they feel
relates to them personally. We combine industry-specific
market research with surveys of top performers to give
you a high-impact experience that goes beyond best
practices. Our programs are fast paced, interactive
and focused on providing tools your people can implement
right away.
We believe long-term success requires more than talent.
It requires strong, enduring business relationships
and the ability to successfully manage customer expectations.
Develop these strengths with Wynn Solutions and achieve
the success you deserve.
WHAT WE DO
We help organizations and individuals
- Identify talented people and position them
where they are most effective.
- Develop easy-to-maintain,
relationship-based selling processes that attract
and retain top clients.
- Develop easy-to-maintain, relationship-based,
prospect-to-client processes.
- Develop customer service processes that optimize
client care.
- Create high-impact visual and verbal communications.
Sales Training Process
- Sales Assessments
Personal Talent Skills Inventory - Targeted reports rank personal capabilities and key talents to describe potential for workplace performance in a number of specific positions. Leadership, Management, Sales Management, Sales Representative, Healthcare, Emotional Intelligence, Sales, Customer Service, Coaching, General Employee.
Sales Strategy Index - Measures salespersons in 7 critical skill scales (Prospecting, First Impressions, Qualifying, Demonstration, Influence, Close, General) for successful needs analysis and customization of your sales training program.
Benefits of sales assessments
- Show how to spot winners and establish a reliable method of choosing salespeople.
- Evaluate the performance of both new and existing salespeople.
- Show sales management how to get the most out of the sales team.
Coach the sales team for maximum results.
- Pick the salesperson who best fits the present needs of the company.
- Bring a salesperson out of a sales slump and back on a winning track.
- Reduce employee turnover and employee training costs.
- Boost your sales - the ultimate objective of any business.
- Solutions — not theory, but tools and processes
that are actually working in your industry.
- Research — Our five-year study of 5,000 top producers in
323 companies and 17 industries.
- Attendee interaction, participation, thought-provoking
exercises and role play.
sales training programs include
the “beyond-best” practices
research results from the Wynn Solutions five-year survey of top producers
If you would like more information on our research
of top-producing salespeople, please contact us at
(888) 833-2902.
We have helped Fortune 100 companies, small businesses and individuals increase
productivity, sales and employee satisfaction.
Skill acquisition exercise examples
How behavior affects success
In this facilitated process, participants break into groups and try to agree on the level of satisfaction a coworker receives from a hypothetical encounter with a relationship-challenged person. This exercise provides insights into how our behavior can greatly reduce the impact of our skills.
Overcoming objections
Through a facilitated process, participants discover the six most common objections they face and together create effective solutions.
Assessing your listening skills
Participants listen carefully to what is being said by the facilitator and repeat what they hear. The rhyming sentences used by the facilitator are designed to distract listeners and get them to follow the pattern rather than the information. This exercise provides insight into how poorly people listen (the latest studies show that 75 percent retain as little as 10 percent of the information they gather) and demonstrates how top performers make the most of their listening skills.
Reacting effectively
In this facilitated process, participants break into groups and create scenarios involving the needs of problem customers. Then each group determines the effective response for each situation. This exercise provides tools for handling difficult behavior and gives insight into how our reactions create opportunity.
The agreement
In this facilitated process, participants individually create three customized questions based on the information presented in this segment and role-play with a partner. Then the entire training team splits into two sections. Each team selects a representative and coaches him or her through a role-playing session. This exercise provides tools on how to move from objections to gaining agreement and gives insights into what we often forget about effective communication.
Draining the doubt
In this facilitated process, participants make a list of three goals or accomplishments that they believe are just outside their reach. Then they use a patented process to literally remove the feeling of doubt around each item on the list. Due to our agreement with the creator of this exercise, we cannot describe this process in print. We will, however, be glad to discuss it verbally at your request.
CLIENTS INCLUDE
American Express - ExxonMobil
- Bank One - UPS
- The Department of Defense - Shell
- Governors Association of Tourism - ChevronTexaco
- Smith Barney - The Government Procurement Association
- Nortel Networks - AIM Investments
- Merrill lynch
- Nextel Communications - Prudential Financial
- Alltel Communications - Komatsu International
- Dow - Empire Machinery
- Allstate - 9-1-1 Emergency Networks
- Stewart Title Company - Baker Hughes
- City of Memphis - Resources Management Association - Houston Police Department
- Health & Fitness Magazine - The Women Contractors
Association - The Texas Chemical Council - The National
Association of Purchasing Managers - The National Factoring
Association - Mercedes Benz - The National Rural Electrical
Cooperative Association - The Port of Houston Authority
- The International Automobile Dealers Association
- The Institute of Certified Financial Planners
TESTIMONIALS
Garrison was able to really
connect with our sales team. Garrison’s expertise dramatically refocused
our people. Within three days of Garrison’s final
session, three of our 10 sales people had accounted
for 2.5 million dollars in new revenue. This was not
the first time we have used Garrison and it will definitely
not be the last. Bob Wallace, Vice President of Sales,
Telstrat Access Business Group
Garrison was able to get through to our people like
no one else. We thought we knew it all; we were wrong. ChevronTexaco
Garrison, your sales program
was the best I have seen in my eight years with CUNA
Mutual. My people are still talking about it a year
later and are successfully using your strategies.
Your session was funny, direct and very well researched.
Your approach — knowing
the specific issues we have to deal with, providing
the answers and making us laugh along the way — is
exactly what we needed. I intend to bring you back
for another session.
John Ridge, DMMFS, CUNA Mutual Group
Garrison was able to help me eliminate
roadblocks and become more effective, fast! I
have had a 100 percent increase in referral business, a 50 percent
increase in revenue, and a 30 percent increase in productivity. Thanks,
Garrison. Robert Gilliland, Vice President — Investment
Financial Services, Smith Barney
Your presentation was beyond
excellent! I truly enjoyed your presentation and
found it extremely informative. It is among
the best I have ever seen — and I spent
27 years in the telecom industry and took 5–10
days of training each year! Joan Robbins, PMP Technical
Sales Project Manager, Global Infrastructure Technology
Process Planning Organization, Schering-Plough Pharmaceuticals
Corporation
You spoke at our sales rally last month. The response
was phenomenal. We believe you made a real difference
in the morale and education of our people. Thank you
for the effort you put into your research. The knowledge
of our industry was the key. I personally have
benefited from your relationship sales approach and
have increased my average monthly sales performance
by approximately 25 percent accordingly. I have been in sales for several years,
and I feel that I learned as much about sales in the
one hour we had with you as I did in the entire year
prior. The consensus from the sales group here at ALLTEL
is that we are eagerly looking forward to our next
training session with you. David Stephenson, Major
Accounts Executive, Northwest Region, ALLTEL
Your sales program was the
best received in my 30 years in the business. There are
always one or two who find something negative to
say. Not this time — all
positive comments from those attending. Great job!
Kelly Littlefield, Vice President Sales, Kirby-Smith
Having attended the seminar and having heard the comments made to me by the
salesmen, I must say this was one of the most productive seminars RMS has participated
in, in the 14 years that I have been involved in sales management. We changed
the date of our summer meeting to fit Garrison's schedule so that he could
present the next round of training to us! Dave Johnson, VP Sales, Road
Machinery & Supplies
Co.
Your ability to deliver strong
customized content and to be so funny at the same
time is unmatched. We have received excellent feedback for the 20+ programs
you have delivered at conventions across the country.
AIM Investments
Every one of my locations around
the country thanked me personally for bringing you
in as our trainer. I have been very successful in
business and have great insight on what works. So
I wanted to tell you officially, “it
worked.” Anthony Cantrell, Owner, ACC Consulting
Company
Great job! You have helped
us to better explain the value of our services, streamline
our processes and define the specific talents needed
to hire the right people. Your insight into what is really important
about our business has positioned us to do more of
what we do well and has increased our revenues. George Cohlmia, Senior Vice President-Investments, Prudential Financial
Thank you for the great training workshop you provided
for the sales team. The tools you taught us have made
us more effective in opening relationships with our
customers. Your recommendation to conduct a major training
program with quarterly booster shots has proven to
be the boost we needed. We are exceeding our goals!
Eunice Munoz, Vice President Texas Region, Banco Popular
The sales force found your
presentation motivating, entertaining and thought-provoking.
Your unique style provided a refreshing perspective
on effective communication techniques in today’s
diverse business environment. Penney Sherman, Southeast
Sales Manager, UPS
By customizing your presentations
to fit our services and people, you helped us conquer
our “anti-selling” mentality and turned our sales force into confident salespeople,
as shown by our growing lists of clients. Lindsey Smith, President, Survey Solutions
Sales Training Program Outlines
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HERE TO VIEW
Transitioning
from a SERVICE
to
a SALES culture
All sales training programs
are customized to suit your organization's needs.
Please contact Wynn Solutions to discuss your training needs.
Due to our partnerships with some of the nation's best speakers, trainers and
leading authorities, we are able to offer your company a large variety of the
highest quality training solutions. Phone: 888.833.2902, e-mail
Wynn Solutions
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